Civitatis eSIM Card Spain - Reviews

Rating of the activity

8.10 / 10

8.1351351351352 74 reviews | 2,997 travellers

Customer scoring

Type of traveler

Traveling alone (63)

Couple (3)

Group of friends (0)

With small children (0)

With older children (3)

Reviews from real clients who booked our products.

See only reviews with text

Jul / 08 / 2024

Anonyme

France

I travelled by myself

Jul / 03 / 2024

Virginia

Rosario, Argentina

I travelled by myself

Jul / 01 / 2024

Irina Ramírez Juárez

Mexico

I travelled by myself

May / 01 / 2024

Luis Humberto Montenegro Caldero

Colombia

I travelled by myself

Jan / 15 / 2025

María Elena Pardo

Argentina

I travelled with teenagers

Solo sirve para España con pocos megas para navegar. Por igual precio se consiguen tarjetas de igual precio pero que sirven para Portugal y con muchos más datos. No la volveré a adquirir

It only works for Spain with few megabytes to browse. For the same price you can get cards of the same price but that work for Portugal and with much more data. I will not buy it again.

I travelled with teenagers

Sentimos que el servicio no estuvo del todo a la altura de lo esperado. Aun así, podemos confirmar que tuvo lugar, como de costumbre, de acuerdo con la descripción de nuestra web. Agradecemos y tomamos nota de los comentarios para valorar posibles mejoras. Translate this opinion into English.

We are sorry that the service was not quite up to expectations. However, we can confirm that it took place, as usual, in accordance with the description on our website. We appreciate and take note of the comments to assess possible improvements. Opinion translated. Show original.

Jan / 05 / 2025

Carla

Spain

I travelled by myself

El internet va genial y tal pero no sé por qué me lo cortan 5 días antes de finalizar el mes

The internet is great and all but I don't know why they cut it off 5 days before the end of the month

I travelled by myself

La tarjeta dejará de funcionar en cuanto se hayan utilizado todos los datos disponibles. En este caso, es posible que ya se hayan consumido los 5G antes de completar los 30 días. Translate this opinion into English.

The card will stop working as soon as all available data has been used. In this case, the 5G may have already been consumed before the 30 days are up. Opinion translated. Show original.

Dec / 27 / 2024

Rafael Ernesto Azar

Givon Hahadasha, Israel

I travelled by myself

No estaba claro la fecha de vencimiento.

The expiration date was not clear.

I travelled by myself

En la descripción del servicio especificamos la duración del mismo, así como la cantidad de datos móviles de que se dispone. Sentimos si no has podido ver esto antes. Translate this opinion into English.

In the service description we specify the duration of the service, as well as the amount of mobile data available. We are sorry if you have not seen this before. Opinion translated. Show original.

Nov / 10 / 2024

Carlos

Neiva, Colombia

I travelled by myself

Se me acabó el acceso a datos en un par de días y no supe por qué. Sería bueno recibir algún tipo de notificación que lo alerte a uno de que el saldo de datos está por expirar o agotarse.

I ran out of data access in a couple of days and I didn't know why. It would be nice to get some kind of notification that alerts you that your data balance is about to expire or run out.

I travelled by myself

Sentimos si algún aspecto del servicio no resultó de vuestro agrado. Agradecemos y tomamos nota de los comentarios para seguir mejorando en lo posible. Translate this opinion into English.

We are sorry if any aspect of the service was not to your liking. We appreciate and take note of your comments in order to continue improving as much as possible. Opinion translated. Show original.

Nov / 03 / 2024

Valeria Chica Valencia

Barranquilla, Colombia

I travelled by myself

Me lo vendieron como plan disponible en todos losnpaises q visitaria, y solo funcionó enEspaña.

They sold it to me as a plan available in all the countries I would visit, and it only worked in Spain.

I travelled by myself

En la descripción del servicio indicamos la región o país en el que se puede utilizar. Sentimos las molestias, y que no hayas podido ver esto con mayor antelación. Translate this opinion into English.

In the service description we indicate the region or country in which it can be used. We are sorry for the inconvenience, and that you were not able to see this sooner. Opinion translated. Show original.

Oct / 18 / 2024

Nancy

Santiago, Chile

I travelled by myself

Inestable. La conexion no fue estable. Funcionaba solo a ratos.

Unstable. The connection was not stable. It only worked intermittently.

I travelled by myself

Recomendamos comentar cualquier incidencia a este respecto para que se os pueda dar soporte al momento. Translate this opinion into English.

We recommend that you report any incident in this regard so that you can receive immediate support. Opinion translated. Show original.

Jun / 18 / 2024

Araceli

Spain

I travelled by myself

No se pudo conectar la esim con el telefono

Could not connect the esim with the phone

I travelled by myself

Cuando se encuentren problemas de este tipo, rogamos que se contacte directamente al proveedor, indicando el modelo del teléfono y la naturaleza exacta del error para poderlo subsanar. Sentimos que no pudieras beneficiarte del servicio. Translate this opinion into English.

When problems of this type are found, we ask that you contact the provider directly, indicating the phone model and the exact nature of the error so that it can be corrected. We are sorry that you could not benefit from the service. Opinion translated. Show original.

May / 24 / 2024

Pablo De Jesús Medina Llamas

Aguascalientes, Mexico

I travelled by myself

No funciono en mi celular y solo fue un gasto inútil

It didn't work on my cell phone and it was just a waste of money

I travelled by myself

If you encounter such problems, please contact the provider directly, stating the model of your phone and the exact nature of the error so that it can be rectified. We are sorry that you were unable to benefit from the service. Opinion translated. Show original.

May / 16 / 2024

Daniela

Colombia

I travelled by myself

A mi en lo personal no me sirvió para nada, en lo absoluto, hasta pensé que solo era disimular al pasar con migración !

Personally, it didn't help me at all, I even thought it was just a disguise when passing through immigration!

I travelled by myself

Sentimos que no hayas conseguido activar la tarjeta. Recomendamos comentar cualquier incidencia en los datos de contacto que especificamos en el bono para que esto se pueda solucionar al momento. Sentimos las molestias. Translate this opinion into English.

We are sorry that you have not been able to activate the card. We recommend commenting on any incident using the contact information that we specify in the voucher so that this can be resolved immediately. We apologize for the inconveniences. Opinion translated. Show original.

May / 11 / 2024

Tamara

Chile

I travelled by myself

Muy bien, pero me hubiera gustado que me avisara de alguna forma cuando se estuvieran acabando los datos. Además, al inicio del uso pude hacer una llamada y los días siguientes fue imposible seguir habiendo llamadas,

Very good, but I would have liked it to notify me in some way when the data was running out. Furthermore, at the beginning of use I was able to make a call and in the following days it was impossible to continue making calls,

I travelled by myself

Sentimos que la experiencia no se ajustase del todo a lo esperado. En Civitatis solo deseamos que nuestros clientes vivan las mejores experiencias posibles. Para ello, tomamos nota de todos los comentarios con intención de mejorar. Translate this opinion into English.

Thank you very much for your comment. We are going to pass it on to the provider so that they can take it into account and improve their service where they can. Opinion translated. Show original.

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