Alhambra Ticket + Audio Guide - Reviews

Rating of the activity

8 / 10

8 38 reviews | 1,725 travellers

20 traveler-submitted photos

Customer scoring

Type of traveler

Traveling alone (4)

Couple (11)

Group of friends (5)

With small children (2)

With older children (3)

Reviews from real clients who booked our products.

See only reviews with text

Apr / 28 / 2025

Sara

Italy

I travelled by myself

Apr / 27 / 2025

Ignacio

Spain

I travelled with my partner

Apr / 26 / 2025

Anonymous

Apr / 26 / 2025

Anonymous

Spain

I travelled with my partner

Mar / 22 / 2025

Rafael

San Cristóbal De La Laguna, Spain

I travelled with friends

La visita fue muy bien, pero no valía el código de la app y nos dijeron que obligatoriamente había que pasar por las oficinas de My Top Tour para coger la entrada (y había que caminar en subida). Por favor como consejo les solicito que den esta información al comprar la entrada.

The tour was great, but the app code wasn't valid, and we were told we had to go to the My Top Tour offices to get the ticket (and had to walk uphill). Please provide this information when purchasing your ticket.

I travelled with friends

La necesidad de canjear en voucher por la entrada se indica en el mismo bono. Sentimos si no se pudo tener en cuenta. Translate this opinion into English.

The need to redeem the voucher for admission is indicated on the voucher itself. We apologize if this couldn't be taken into account. Opinion translated. Show original.

May / 04 / 2025

Eleny Altagracia Ramos Moronta

Spain

I travelled by myself

Una chiica en el mostrador se puso de tú a tú con mi grupo de amigas o sea en discusión no hay para nada servicio al cliente les da igual lo que pase con el cliente son muy mal educados

A girl at the counter started arguing with my group of friends. There is no customer service at all. They don't care what happens to the customer. They are very rude.

I travelled by myself

Sentimos que el trato recibido no haya cumplido con lo esperado. Hemos tomado nota de esto para tomar las medidas oportunas, y evitar que se vuelva a repetir. Translate this opinion into English.

We regret that the treatment received did not meet expectations. We have taken note of this and taken appropriate measures to prevent it from happening again. Opinion translated. Show original.

Jun / 29 / 2025

Anonymous

Jun / 29 / 2025

Juan Alvarez-nava Garcia

Spain

Mar / 29 / 2025

Jorge Lacasta Zapatero

Getafe, Spain

I travelled with my partner

Mar / 21 / 2025

Anonymous

Mar / 14 / 2025

Mariaclara

Spain

I travelled with small children

La Alhambra es espectacular, recomiendo a cualquiera que venga a Granada que la visite. Me gustó la audioguia porque puedes hacer la visita a tu propio ritmo, el proceso de recogida fue fácil y las chicas muy amables. Translate this opinion into English.

The Alhambra is spectacular; I recommend it to anyone coming to Granada. I liked the audio guide because you can visit at your own pace. The pickup process was easy, and the staff were very friendly. Opinion translated. Show original.

I travelled with small children

Mar / 14 / 2025

Alicia

Buenos Aires, Argentina

I travelled with friends

La visita a la Alhambra estuvo perfecta, nuestro guía Juan Antonio es genial , nos llevó a un ritmo q todos pudimos seguir, se explayó en cada punto y nos hizo interesar por la misma Muchas gracias!!! Translate this opinion into English.

The visit to the Alhambra was perfect, our guide Juan Antonio is great, he took us at a pace that we could all follow, he elaborated on each point and made us interested in the tour. Thank you very much!!! Opinion translated. Show original.

I travelled with friends

Mar / 09 / 2025

Anonymous

Malaga, Spain

La actividad fue muy buena, el problema se genera donde se recogen las audioguías y las entradas Había muchísima gente, de 5 trabajadores, solo estaban disponibles 3, ya que las 2 compañeras restantes, no ayudaban a las demas ya que decían que no era en su mostrador, cuando estaban al lado, podrían echar una mano a sus compañeras,la cola se alargaba más y la frustración de la gente iba en aumento ya que no estaba bien señalado y hacíamos 2 veces la cola Nefasto el servicio de recogida de entrada

The activity was very good, the problem arises where the audio guides and tickets are collected. There were a lot of people, out of 5 workers, only 3 were available, since the 2 remaining colleagues did not help the others as they said it was not at their counter, when they were next to them, they could give a hand to their colleagues, the queue was getting longer and people's frustration was increasing as it was not well marked and we had to queue twice. The ticket collection service was awful.

Se trabaja duramente para mejorar en la organización de esta y cualquier otra actividad que lo necesite. Ya hemos extendido los comentarios a nuestro equipo local para que sean tenidos en cuenta. Translate this opinion into English.

We are working hard to improve the organisation of this and any other activity that requires it. We have already forwarded the comments to our local team for consideration. Opinion translated. Show original.

Mar / 07 / 2025

Merche Retamal Luque

Sevilla, Spain

I travelled with teenagers

Mar / 05 / 2025

Noelia Benito

Getafe, Spain

I travelled with my partner

Deberíais de advertir que para que te den la audioguia hay que dejar un depósito de 100 euros 50 x audioguia. Si yo se esto no lo cojo eso lo primero.. y lo peor es que te Dan la opción de descargarlo en tu móvil pero la app jamás se termino de cargar y si no llevas cascos te jodes no se un poco chapucero pata 60 euros que me costaron las dos entradas no repetire

You should be aware that in order to get the audio guide you have to leave a deposit of 100 euros 50 x audio guide. If I knew this I wouldn't take it first.. and the worst thing is that they give you the option to download it to your mobile but the app never finished loading and if you don't have headphones you're screwed I don't know a bit of a botch for 60 euros that the two tickets cost me, I won't go back.

I travelled with my partner

En la descripción de la actividad indicamos que hay que dejar un depósito por las audioguías que se devuelve una vez finalizada la visita. Sentimos si no pudiste ver esto con mayor antelación. Translate this opinion into English.

In the activity description we indicate that a deposit must be left for the audio guides, which is returned once the visit is over. We are sorry if you were not able to see this in advance. Opinion translated. Show original.

Mar / 02 / 2025

Anonymous

Feb / 21 / 2025

Noreth

Madrid, Spain

I travelled with teenagers

Fue una experiencia maravillosa, poder caminar por los hermosos jardines y apreciar la arquitectura y las hermosas vistas de la ciudad Translate this opinion into English.

It was a wonderful experience, being able to walk through the beautiful gardens and appreciate the architecture and the beautiful views of the city. Opinion translated. Show original.